FAQ

Curb side pick-up is available from Devour which is located at 538 42 Ave SE, Calgary, AB. If you are choosing the curb side pick up option, you can select your date and time at checkout. The contact telephone number for the Devour location is (403) 242-0046.

If you need to reschedule your pick-up all you have to do is give us a call or drop us an email (at least 24 hours in advance if possible) and we will happily assist with making alternative arrangements.

Yes, there is a fixed-rate local delivery charge of $10 for all ranch-to-door deliveries within Calgary and surrounding communities. All proceeds from the delivery fee goes directly to the drivers.

Yes. Where there’s a will, there’s always a way. Depending on distance and size of order, a delivery charge may be applied to cover transportation costs.

When you get to the checkout page on our website there is a option to select your preferred delivery date and delivery time. Once we’ve received your order, we will follow-up in person to confirm your delivery details.

Once your order is received it will be scheduled for touchless ranch-to-door delivery for your chosen time slot. If there are any issues with fulfillment of your order at this time we will contact you accordingly.

If you need to reschedule your delivery all you have to do is give us a call or drop us an email (at least 24 hours in advance if possible) and we will happily assist with making alternative arrangements.

Unfortunately, not at this time! In non-COVID time, Ranch pick-ups are possible and just require some coordination to ensure your products are ready for collection and a member of our team is here to receive you.

Yes and no. It’s really easy if you’ve been out this way before and know the lay of the land. If it’s your first time out here it may be worth mapping your route (or following directions we provide) to get you here safely. Cell phone coverage can be spotty in the foothills.

If you are attending an event at 7K, products will be available for purchase in the barn. Otherwise, you can order through our website or contact us via email or telephone.

Please contact us if you wish to return at product so we may co-ordinate the best way to get it back to us.